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Why I am not getting OTP on mobile number??

TL;DR

Users are not receiving OTP (One-Time Password) on their mobile numbers. They suggest adding a word before the OTP to avoid confusion. It is mentioned that the issue is now resolved. However, some users express disappointment. A link to a status update is shared, but no specific details are provided about the issue. There is a request for the last time it worked and a suggestion to check user session details in the auth tab. Someone mentions that without a failed OTP, it is difficult to get the logs. The user reports that Indian phone numbers are not receiving OTP. There is a request for the phone number and project ID to investigate further

What was the latest time you got a message?

I am trying for about 7 hours, but not know i thik yesterday it was working

Could you please share the phone number that is failing to receive it and the project ID to Steven?

Any Indian phone number not getting otp

Yes, but without one that has been used before and failed, he can't get the logs

Sent to him

Anyway you can figure out for sure when the last time it worked?

Don't know also checked in auth tab no any user session details there

@-N I N J A- https://status.appwrite.online/incident/301405

Ok, but so disappointing for users

@-N I N J A- Check now

Now it is working

Can you add some word before OTP like - "Your OTP is 123456", because some users enter the provider number that is also 6-digits.

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