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OTP sends after 2nd try.

Dec 27, 2023, 15:29

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-N I N J A-Original post

Rank 2: Process

Dec 3, 2023, 10:20

When I send OTP to the mobile number for authentication it is not sending in the first try always needs to resend OTP.

Summary

The user is experiencing an issue where the OTP (one-time password) is not being sent on the first try. They have tried multiple times and there is no problem with their network. They are looking for assistance in checking the network requests made by their web or React Native mobile app. Solution: It is suggested to use a dev tool to check the network requests being made by the app and verify if the API call for sending OTP is made twice.

Drake

Dec 3, 2023, 14:34

Are you able to check the network logs to verify the API call is made twice?

-N I N J A-

Rank 2: Process

Dec 3, 2023, 17:49

I don't know how to check api log, I am asking for .createPhoneSession, I need to call .createPhoneSession twice for OTP.. but now it is working in 1st try

-N I N J A-

Rank 2: Process

Dec 4, 2023, 05:31

Again not working .createPhoneSession after more than 2 tries. Why this happening?

Drake

Dec 4, 2023, 07:02

Is this a web or mobile app?

-N I N J A-

Rank 2: Process

Dec 4, 2023, 10:07

React native mobile app

-N I N J A-

Rank 2: Process

Dec 4, 2023, 10:07

Means web

Drake

Dec 4, 2023, 10:08

So you should be able to use some dev tool to see the network requests your app is making, right?

-N I N J A-

Rank 2: Process

Dec 4, 2023, 10:08

No problem in network, checked it

-N I N J A-

Rank 2: Process

Dec 16, 2023, 08:36

Today, again not getting OTP on mobile number after so many tries

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