Bad gateway when trying to view file

When trying to open a video I have uploaded to appwrite it get a 502 bad gateway error. The file is an MP4,

http://91.109.116.47/v1/storage/buckets/6556a22a6cacc38a9e41/files/655a89ff29bcd6a0de82/view?project=6556a1c87ce9d637a15b&mode=admi

TL;DR

User is experiencing a "502 bad gateway" error when trying to open a video that was uploaded to Appwrite. The file is an MP4 and it seems to be related to compression and file size issues. The user was able to resolve the problem by compressing the video file before uploading it, but they are concerned about potential issues with larger videos in the future. The memory size issue mentioned in the logs was resolved by fixing permissions. No specific solution is provided in the thread for the bad gateway error.

What's the response body? Anythjng in the Appwrite container logs?

Ahh I got it thank you! I just looked at logs. I did not know how till you told me to look it up.

The problem was no perms

I got this error in logs now Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 448676210 bytes) in /usr/src/code/vendor/utopia-php/storage/src/Storage/Compression/Algorithms/GZIP.php on line 41 [2023-11-27 01:49:45 *1723.5] ERROR php_swoole_server_rshutdown() (ERRNO 503): Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 448676210 bytes) in /usr/src/code/vendor/utopia-php/storage/src/Storage/Compression/Algorithms/GZIP.php on line 41

I have increased the file limit size in the .env and it uploaded fine but cant view

Hmmm interesting...you have compression enabled on the bucket?

yes I do

GZip

I compressed the file and got it to work but that might be a problem in the future

@Steven

What do you mean?

I compressed the video file before uploading it and it worked but if I upload a larger video later it might become a problem

I meant in Appwrite, did you enable gzip on the bucket settings?

I do have it enabled

how big is the file?

it was like 400mb