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[CLOSED] Getting 500: Internal server error

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  • Cloud
Akshaydeep
9 Nov, 2023, 04:03

not working

TL;DR
Title: [CLOSED] User experienced 500: Internal server error, issue resolved Summary: A user reported experiencing a 500: Internal server error. The issue was identified and resolved by the support team. Other users also reported the same issue, but it has since been fixed. Solution: The support team identified and resolved the issue causing the 500 error. All services are now functioning normally. Further updates will be shared on the designated channel.
Haimantika
9 Nov, 2023, 04:12

Getting 500: Internal server error

Haimantika
9 Nov, 2023, 04:13

Yes @通天教主姜子牙 @Akshaydeep we have an ongoing issue, our team is working on it. Thanks for the patience 🙏

More updates will be shared on #🌩│cloud-beta channel

通天教主姜子牙
9 Nov, 2023, 04:15

Alright, looking forward to your good news.

Hoàng Quốc An
9 Nov, 2023, 04:15

I see it is working normaly

通天教主姜子牙
9 Nov, 2023, 04:16

@Hoàng Quốc An

通天教主姜子牙
9 Nov, 2023, 04:16

still 500

Hoàng Quốc An
9 Nov, 2023, 04:19

seem it's not completely done for other user

通天教主姜子牙
9 Nov, 2023, 04:21

Are the functions on other tabs also working correctly?

Hoàng Quốc An
9 Nov, 2023, 04:23

yes other tab also work

Hoàng Quốc An
9 Nov, 2023, 04:23
通天教主姜子牙
9 Nov, 2023, 05:51

It's back to normal on my end.

通天教主姜子牙
9 Nov, 2023, 06:03

A new issue has arisen: the creation of collections is failing.

通天教主姜子牙
9 Nov, 2023, 06:05

've waited for a long time, but it didn't return any data. After clicking cancel, the collection I just created appears in the list. However, when I click on the newly created collection, it returns a 500 error.

通天教主姜子牙
9 Nov, 2023, 06:09
通天教主姜子牙
9 Nov, 2023, 06:10

@Haimantika Have you identified the root cause of the issue?

D5
9 Nov, 2023, 06:52

If you mean usage not working, it's a known issue and is being solved

D5
9 Nov, 2023, 06:52

Probably there's an ongoing maintenance. It will solve itself

Haimantika
9 Nov, 2023, 08:07

Apologies for getting back late. It is solved now and all services are up - https://www.appwrite.online/

Haimantika
9 Nov, 2023, 08:07

Are you still facing this?

通天教主姜子牙
9 Nov, 2023, 09:28

Now there are no issues, everything is normal. Well done!

通天教主姜子牙
9 Nov, 2023, 09:28

@Haimantika

Haimantika
9 Nov, 2023, 09:29

Great! Marking this one as closed then 🙂

Haimantika
9 Nov, 2023, 09:29

Thanks for your patience

Haimantika
9 Nov, 2023, 09:29

[CLOSED] Getting 500: Internal server error

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