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[CLOSED] console dashboard appwrite got 500 error

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dimas
7 Nov, 2023, 08:29

hi team, i got error 500 in dashboard console appwrite

TL;DR
The user experienced a 500 error on the console dashboard of the appwrite app. The issue was closed and marked as solved by creating a new project. If the problem persists, the user was advised to reach out for further assistance.
D5
7 Nov, 2023, 11:25

Is this solved now?

dimas
7 Nov, 2023, 14:05

Nope still has 500 error

D5
7 Nov, 2023, 14:47

Is this a newly created project that never was used before?

Legionaire Etrangere
7 Nov, 2023, 15:28

same problem here 😦

D5
7 Nov, 2023, 16:50

Is your project new?

Haimantika
7 Nov, 2023, 16:53

@dimas @Steve Jobs can you share your project id with me?

Legionaire Etrangere
7 Nov, 2023, 19:16

A few days

Legionaire Etrangere
7 Nov, 2023, 19:17

I already did thank you

rosario
7 Nov, 2023, 20:21

I had the same issue today around 2 p.m. Now it works again

dimas
8 Nov, 2023, 00:29

hi Haimantika, this my project id : 6548f824cdec32be1acb

dimas
8 Nov, 2023, 00:30

yes the project is new, yesterday

Haimantika
8 Nov, 2023, 04:33

Okay, we found an error. I have commented in the GH issue you raised. Were you able to create a project at all? Can you create a new project?

D5
8 Nov, 2023, 06:48

Usually this happens when a new project is created during maintenance or an outage of a specific database. Creating a new project should solve the issue. However if this happens with an existing project that has been used previously, then it's different

dimas
8 Nov, 2023, 07:21

solved with create new project, thanks Haimantika

Haimantika
8 Nov, 2023, 07:39

Great! Closing this thread and the GH issue. If it persists, feel free to drop a text

Haimantika
8 Nov, 2023, 07:39

[CLOSED] console dashboard appwrite got 500 error

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