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I can't create a new user

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Sabit
2 Nov, 2023, 12:11

Hello! I installed the latest version of apwrite on my MacBook to test it. Everything was installed successfully, but I can’t access the control panel. When creating a new user, it says that the limit is over. How can I solve this problem

TL;DR
User is experiencing an issue with creating a new user on Appwrite. They installed Appwrite from scratch and received an error message stating that the user limit has been reached. They have already tried checking the console and running various commands. The user mentions wanting to upgrade to a new version and also mentions having a working version on their server. A suggestion is given to check the environment variables of Appwrite. The issue might be resolved by disabling the _APP_CONSOLE_WHITELIST_ROOT variable or whitelisting emails or IPs. Solution: Check the environment variables of Appwrite and either disable the _APP_CONSOLE_WHITELIST_ROOT variable or
WhiteWalker72
2 Nov, 2023, 12:54

Hi, you might want to look at the environment variables of Appwrite at: https://appwrite.io/docs/advanced/self-hosting/environment-variables By default I think you can only register 1 user for the control panel. You can disable that by changing the _APP_CONSOLE_WHITELIST_ROOT variable or you can choose to whitelist emails or ips

Sabit
2 Nov, 2023, 12:55

I can't create the first user as a primary administrator

Sabit
2 Nov, 2023, 13:00

If I disable _APP_CONSOLE_WHITELIST_ROOT the server error

Sabit
2 Nov, 2023, 13:03

I already have a working version on my server. but in the old version there was no such problem. I wanted to update the new version, but before that I wanted to check whether to update or not.

WhiteWalker72
2 Nov, 2023, 13:09

Does the issue persist when using a lower minor version? I personally only tried it with version 1.3.x on MacBook

Drake
2 Nov, 2023, 16:49

I wanted to update the new version, but before that I wanted to check whether to update or not.

How did you upgrade? Uhh did you try to install ANOTHER appwrite instance on the same machine? If so, that doesn't work πŸ‘€

Sabit
2 Nov, 2023, 17:03

I already have a working version of appwrite on the server (Linux). But this is an old version. I wanted to upgrade to a new one. But before updating I wanted to install it on my MacBook. There is no other copy. I installed the latest version from scratch. I wanted to see if I should update to a new one or not.

Sabit
2 Nov, 2023, 17:07

But now I can't create the first user. β€œIt says that the limit on the number of users has been reached, look at the console.” This is the kind of message that comes out.

Drake
2 Nov, 2023, 17:09

what's the output of docker volume ls

Sabit
2 Nov, 2023, 17:16

I installed docker and appwrite from scratch. There cannot be another copy.

Sabit
2 Nov, 2023, 17:17
Drake
2 Nov, 2023, 17:37

please share the output of docker volume ls.

Please also share the output of this:

TypeScript
docker exec -it appwrite-mariadb sh -c 'mysql -uroot -p$MYSQL_ROOT_PASSWORD $MYSQL_DATABASE -e "select _id as \"Internal ID\", _uid as \"User ID\", name as \"Name\", _createdAt as \"Created At\" from _console_users;"'
Sabit
4 Nov, 2023, 08:26
Drake
5 Nov, 2023, 16:22

Run docker inspect appwrite_appwrite-mariadb

Drake
5 Nov, 2023, 16:24

The command you executed doesn't match what I sent

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