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500 Internal server error

  • 2
  • Self Hosted
  • Databases
  • Web
  • Cloud
anyuru
20 Oct, 2023, 06:58

I have a 500 internal server error whenever I try to access my databases in my appwrite instance. It shows me that the project listens to realtime changes and the project overview works pretty fine but I cannot really tell why it is like so. Yesterday there was some downtime. I would like to inquire if it is really the case today. If not so could anyone try to help me figure out how I can find a way out of this. Or recommend ways to avoid it. Attached are screenshots showing my project overview and the database link. Any help is highly appreciated. Thank you.

TL;DR
Users are experiencing a 500 internal server error when trying to access certain features on Appwrite Cloud. The issue seems to be random and the team is currently working on a solution. In the meantime, some users suggest self-hosting as an alternative. One user is also experiencing a 404 error when accessing the console. A final solution is being worked on and the frequency of these errors is unknown. No specific solution or recommendation is provided in the thread.
Xalba
20 Oct, 2023, 07:03

Yea, I get that too today

avinash
20 Oct, 2023, 07:11

I have a 500 internal server error whenever I click on setting I have created a new project today but it looks like nothing is working. Also I have tried to click on Auth, Database getting same error.

anyuru
20 Oct, 2023, 07:27

Same here

D5
20 Oct, 2023, 07:30

Yes, the team is working to solve it

pitchar
20 Oct, 2023, 07:38

can someone help me my http://my_ip/v1 cant enter the console it show an error im using docker did i miss sometheng. i think i followed the appwrite instruction accurately this is the error {"message":"The requested route was not found. Please refer to the API docs and try again.","code":404,"type":"general_route_not_found","version":"1.4.5"}

Xalba
20 Oct, 2023, 07:39

Great, thanks. How often can I expect this to happen?

D5
20 Oct, 2023, 08:33

This will be solved, so it should not happen anymore when the final solution is applied. For now it could happen some times randomly unfortunately, but the team is working to solve it as soon as possible when it happens

Xalba
21 Oct, 2023, 12:49

Thanks, it did happen today as well for awhile. Does this happen only on Appwrite Cloud? Is it better to self host it for now until Appwrite Cloud is Stable?

Drake
21 Oct, 2023, 15:48
Xalba
22 Oct, 2023, 01:12

Okay great, will self host for now and migrate to cloud when it is stable. Thanks

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