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[CLOSED] Unable to update documents on Appwrite Cloud

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  • Databases
  • Cloud
decacis
8 Oct, 2023, 18:35

When I try to update a document or create new documents on a particular collection, either from the Web UI or from code (nodejs SDK) it fails with a 500 error. I have another collection that I can update with no issue, it's just this other collection that gives me a 500 error.

This is the response:

{ "message":"Server Error", "code":500, "type":"general_unknown", "version":"0.11.10" }

Thank you in advance!

TL;DR
User is experiencing issues with updating documents on Appwrite Cloud. User suggests creating a new collection as a workaround, but mentions the issue may be solved by the team. Another user confirms that the issue has been resolved. There are ongoing issues with the cloud and the team is working on solving them. User can't create collections or new attributes for now. Deleting and recreating the collection might solve the issue. The error message received is a "Server Error" with a 500 code and "general_unknown" type. No recent configuration or attribute changes have been made. Solution: Create a new collection as a workaround.
D5
8 Oct, 2023, 18:37

Have you created new attributes recently?

decacis
8 Oct, 2023, 18:38

No, I actually haven't configured/changed anything since June.

D5
8 Oct, 2023, 18:40

So then this happened randomly?

decacis
8 Oct, 2023, 18:42

Yes, but I don't exactly know when. I have been testing this intermittently since June, sometimes I go more than a week without testing, but I will be releasing in about 3 weeks so I am testing everything again now and noticed this yesterday.

decacis
8 Oct, 2023, 18:43

I imagine that if I delete the collection and create it again, it should work, because as I mentioned I have another collection that works fine.

D5
8 Oct, 2023, 18:43

For now you can't create collections or new attributes in cloud

D5
8 Oct, 2023, 18:44

There are some issue with cloud, and the team is working to solve it

decacis
8 Oct, 2023, 18:44

Interesting. It seems like I'll have to wait then. Hopefully that fixes it, but it's still concerning that this can happen randomly (though I am fully aware this is a beta)

D5
8 Oct, 2023, 21:36

@decacis The issue seems to have been solved now. Could you please check if it works too for you?

decacis
8 Oct, 2023, 23:37

No, it didn't fix it. But I can confirm creating a new collection works! I can just delete the old one and create a new one with the same structure, unless you guys would like to investigate the issue further and it would help not to delete the old one

D5
9 Oct, 2023, 06:26

Probably it's not needed to investigate further, the issue will be solved from the root cause cause itself so it doesn't get stuck

Drake
15 Oct, 2023, 03:14

[CLOSED] Unable to update documents on Appwrite Cloud

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