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SMTP using sendgrid is not working in 1.4.x version

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AS Hacker
5 Oct, 2023, 17:28

sim internet I'm using

TL;DR
User is experiencing issues with SMTP using SendGrid in version 1.4.x. SendGrid account was deactivated, but user could still log in. Emails appear to be sent successfully, but they are not actually being sent. User switched to a different provider. No updates on the issue. Some suggestions include checking SMTP variables, using a different port, and trying different SendGrid ports. It is also mentioned that using Docker may be necessary for self-hosting. No solution provided in the thread.
AS Hacker
5 Oct, 2023, 17:36

show then any solution !?

D5
5 Oct, 2023, 17:40

Did you have tried by using the others sendgrid ports?

Tengo
5 Oct, 2023, 18:07

We have not tried with other ports ..will try tomorrow then...

D5
5 Oct, 2023, 18:07

Okay, perfect

Drake
5 Oct, 2023, 18:23

there's nothing we can do if your provider is blocking ports

AS Hacker
6 Oct, 2023, 16:09

I checked, nothing like that

D5
6 Oct, 2023, 16:11

You mean provider not blocking prots?

AS Hacker
6 Oct, 2023, 16:11

yes

D5
6 Oct, 2023, 16:12

Then not sure what it could be. I use sendgrid and it seems to be working fine

D5
6 Oct, 2023, 16:13

Both in an VPS and localhost

D5
6 Oct, 2023, 16:13

You could try using the alternative port

AS Hacker
6 Oct, 2023, 16:13

you try in docker !?

D5
6 Oct, 2023, 16:13

In self-hosting you need to use docker

D5
6 Oct, 2023, 16:13

Both localhost and VPS

D5
6 Oct, 2023, 16:14

And in my case it works fine

D5
6 Oct, 2023, 16:14

That's why I suggest using a different port

D5
6 Oct, 2023, 16:14

Also make sure you have set all email env variables

D5
6 Oct, 2023, 16:15

And SMTP variables. There are some duplicated because ones are being used by the main container and others by the email worker container

D5
19 Oct, 2023, 11:58

@Tengo Any updates on this?

Tengo
19 Oct, 2023, 17:29

Not yet... Might be I think there is an issue with sendgrid itself

D5
19 Oct, 2023, 18:21

I'm using it and works fine. Maybe it's being blocked as Steven suggested. You could try using a different provider

Tengo
19 Oct, 2023, 18:21

Ok I'll try and let you know...btw thanks @D5

D5
19 Oct, 2023, 18:21

Okay, perfect

Drake
19 Oct, 2023, 20:47

I had a problem where sendgrid deactivated my account even though I could still log in. When I tried to send emails, everything said it worked, but no email was sent. I ended up switching providers

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