Cannot download file for user on appwrite cloud

I have a bucket called "STORE_FILES" which are files that when a user purchases something on my site, a "read" permission is added for that user to the file so that they can download the product.

The problem is that the user cannot download the file and says an error "{"message":"The requested file could not be found.","code":404,"type":"storage_file_not_found","version": "0.11.3"}"

As if the file does not exist, but when I enter the bucket and search for the file it does exist

And within the file the user who bought does has read permissions, so I don't understand why he can't download the file

I also checked the download link path and it looks good, what could be happening?

Im using appwrite cloud

As other information that may be useful, I am doing this test on incognito mode and im using javascript appwrite sdk version 10.1.0

How are you letting them download the file?

i have a feeling this is a cookie problem

Its a button that executes the following:

Discord will probably lower the quality of the image but the code that matters most is the following:

maybe because im on incgonito?

maybe you can try to check if the cookie exists and if it's included in the request?

let me check

I'm not sure how to check the cookie in the request, I'm still somewhat new to this dev stuff and still learning

but on my site theres a "cookieFallback" inside the localStorage. But on the url for downloading the file it does not appear nothing on localstorage, or cookies.

Also within the network tab on my site, I can't see the request because the page refreshes, is there a way to prevent it from refreshing on the browser or do I modify the code so that it doesn't?

I was making another test today and this error showed up in the console log

im no longer in incognito but testing in firefox browser

also the user does have permissions so i dont know still whats the problem 😦

You can enable preserve logs to keep the logs on refresh

This execute is a function error, not storage 🧐

I still think this is a 3rd party cookie problem. You can try allowing 3rd party cookies to test