D5Original post
Moderator
Some of my users are reporting they get invalid email error although the email is correct. I'm using Appwrite 1.3.7 not sure what could be wrong.
In logs the only error being shown is invalid credentials.
Not sure how I could debug this since I can't see any other errors but credentials seems to be valid
Summary
The user is experiencing errors while logging in. They have already checked the session limit, made a fresh install, and downgraded the software. They suspect that the issue may be related to the openssl key, but this would affect all users, not just some. The user mentions that some users are also getting an "invalid email" error, even though the email is correct. They are using Appwrite 1.3.7 and are unsure how to further debug the issue since no other errors are being shown. No solution is mentioned in the thread.