[CLOSED] After upgrade, cannot login with user from CLI or console

Hi support

After upgrading to the latest version (1.4.1) I am not able to login to my project anymore. I have tried from CLI and console but it is like my session is "guest" and I am not allowed to login with my credentials. The error response is "invalid credentials".
Is the only solution to do a complete reinstall and reconfiguration of appwrite?

Did you run the migrate command after upgrading? Also what version did you upgrade from?

Hi Steven
Yes, I did run the migrate command after the upgrade. I think the previous version was 1.3.8

And it migrated everything successfully?

Yes, I could not see any errors after running the migration

What's pwd and ls -la show?

I am quite new to this programming world, so I am quite sure what you want me to do here, sorry.

Now I figured out what you wanted me to do 🙂

sysbaj@DKMGR33 MINGW64 ~/Github/appwrite
$ pwd
/c/Users/sysbaj/Github/appwrite

sysbaj@DKMGR33 MINGW64 ~/Github/appwrite
$ ls -la
total 132
drwxr-xr-x 1 sysbaj 1049089 0 Sep 5 20:38 ./
drwxr-xr-x 1 sysbaj 1049089 0 Jul 24 22:57 ../
-rw-r--r-- 1 sysbaj 1049089 3333 Sep 5 20:39 .env
-rw-r--r-- 1 sysbaj 1049089 2833 May 13 12:36 .env.1683974166.backup
-rw-r--r-- 1 sysbaj 1049089 2853 Jul 24 22:01 .env.1690228876.backup
-rw-r--r-- 1 sysbaj 1049089 2859 Sep 5 20:38 .env.1693939132.backup
-rw-r--r-- 1 sysbaj 1049089 18670 Jul 25 20:41 appwrite.json
-rw-r--r-- 1 sysbaj 1049089 1142 Jul 24 21:49 backup.sh
-rw-r--r-- 1 sysbaj 1049089 20443 Sep 5 20:39 docker-compose.yml
-rw-r--r-- 1 sysbaj 1049089 18127 May 13 12:36 docker-compose.yml.1683974166.backup
-rw-r--r-- 1 sysbaj 1049089 18127 Jul 24 22:01 docker-compose.yml.1690228876.backup
-rw-r--r-- 1 sysbaj 1049089 18127 Sep 5 20:38 docker-compose.yml.1693939132.backup
drwxr-xr-x 1 sysbaj 1049089 0 Jul 25 20:41 functions/

@AmstruP Just a thought: Similar thing happened to me when i thought i could just add/change the _APP_OPENSSL_KEY_V1 in the .env file. Maybe doublecheck if you touched it ? Changing it back helped me to login again.

@QuadWord Thanks for your reply. I have not touch the OPENSSL_KEY but at the moment I have tried this guide to stop and restart docker: https://docs.tibco.com/pub/mash-local/4.3.0/doc/html/docker/GUID-BD850566-5B79-4915-987E-430FC38DAAE4.html

FYI, it's best to wrap code in backticks to format a bit nicer. You can use 1 backtick for inline code (https://www.markdownguide.org/basic-syntax/#code) and 3 backticks for multiline code (https://www.markdownguide.org/extended-syntax/#syntax-highlighting.

k i don't see any nested appwrite folder so that's good...what's the output of docker ps -a?

I have just reinstalled appwrite again and I am about to reconfigure. So I think this thread is set to closed 🙂

[CLOSED] After upgrade, cannot login with user from CLI or console