hernikOriginal post
Rank 1: Thread
Hello, I am trying to get sending e-mails through appwrite to work, however each time an e-mail is supposedly sent, it doesn't actually get sent. The worker-mails container logs return the following:
...has failed Exception: Error sending mail: SMTP Error: Could not connect to SMTP host. in /usr/src/code/app/workers/mails.php:68
Stack trace:
#0 /usr/src/code/src/Appwrite/Resque/Worker.php(122): MailsV1->run()
#1 /usr/src/code/vendor/resque/php-resque/lib/Resque/Job.php(201): Appwrite\Resque\Worker->perform()
#2 /usr/src/code/vendor/resque/php-resque/lib/Resque/Worker.php(303): Resque_Job->perform()
#3 /usr/src/code/vendor/resque/php-resque/lib/Resque/Worker.php(242): Resque_Worker->perform(Object(Resque_Job))
#4 /usr/src/code/vendor/resque/php-resque/bin/resque(185): Resque_Worker->work('1', false)
#5 {main}
I have tried two different external SMTP services, one which we use for mails (seznam.cz) and now Sendgrid and I am 100% sure that the credentials are correct. My VPS provider should not be blocking them, because I can succesfully telnet to them both.
Summary
User is unable to send emails through SMTP in Appwrite. They tried different SMTP services and verified that the credentials are correct. They can successfully telnet to the SMTP servers. The `docker compose exec appwrite-worker-mails vars` command returns the current SMTP configuration. When running `appwrite doctor`, the SMTP step hangs but the output shows that SMTP is disconnected. In the `worker-mails` container logs, an error is thrown while trying to send mail.
Solution:
1. Try changing the SMTP port from 465 to 587 in the SMTP configuration.
2. Verify that the hostname and CNAME target have public suffixes.