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[CLOSED] Slow service connection on uploading a video and different file type after upload

  • 1
  • Flutter
  • Storage
  • Cloud
D5
6 Aug, 2023, 13:51

So since such format is not allowed, you can't upload it

TL;DR
The user is experiencing slow service connection when uploading a video and a different file type. They mentioned that the video is compressed to 3mb and it still takes a long time to upload. Suggestions were given, but the user ultimately closed the issue. The issue might have been caused by the server being in Germany and the user's internet connection. The user also mentioned that uploading a different file type was unsuccessful, possibly because the format was not allowed.
D5
6 Aug, 2023, 13:53

Wait, converted to MP4 and still can't upload it πŸ€”

D5
6 Aug, 2023, 13:55

Okay, seems like it was my internet connection

D5
6 Aug, 2023, 13:55

Now uploaded

D5
6 Aug, 2023, 13:56

Not sure why it takes so long to upload

D5
6 Aug, 2023, 13:56

Seems like it's uncompressed

Mosh Ontong
6 Aug, 2023, 13:56

I also tried to upload another different file but it the same it takes so long to upload

Mosh Ontong
6 Aug, 2023, 13:57

I think there is no need to compressed becuase the file itself is around 4mb

Mosh Ontong
6 Aug, 2023, 13:57

according to the settings of the storage

D5
6 Aug, 2023, 13:57

Nope, you should not use compression for a faster upload

D5
6 Aug, 2023, 13:57

I mean, compression should be done client side

D5
6 Aug, 2023, 13:58

But cloud overall seems to be slow compared to my instance (probably because I'm using a CDN)

Mosh Ontong
6 Aug, 2023, 13:58

I just upload the file in cloud appwrite I did not use any api or client side, just only the appwrite site

Mosh Ontong
6 Aug, 2023, 14:00

but thanks for the help I think we can end this issue.

D5
6 Aug, 2023, 14:05

Wait to see if anyone has any suggestions

Mosh Ontong
6 Aug, 2023, 14:46

I compress the video so it now have 3mb

Mosh Ontong
6 Aug, 2023, 14:46

but still slow to upload but it successful to get the actual type.

Drake
6 Aug, 2023, 17:03

How slow? How long did it take? Also, it could be slower because the server is in Germany

Mosh Ontong
6 Aug, 2023, 17:10

with the 4mb it takes at least 8 minutes long, the video duration itself is not so long

Mosh Ontong
6 Aug, 2023, 17:10

it could be the server is in germany

Mosh Ontong
6 Aug, 2023, 17:11

I am from Philippines btw.

Drake
6 Aug, 2023, 17:14

That's about 1.5km more than me

joeyouss
7 Aug, 2023, 11:47

shall I close this then?

Mosh Ontong
7 Aug, 2023, 11:57

yup

D5
7 Aug, 2023, 13:29

[CLOSED] Slow service connection on uploading a video and different file type after upload

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