ResolvedRealtime

[SOLVED]Realtime getting disconnected and websocket connection failed

Dec 27, 2023, 17:30

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SQUANTOriginal post

Rank 1: Thread

Mar 31, 2023, 13:15

Hey guys, i am using this code to access my database using realtime
client.subscribe('databases.[ID].collections.[ID].documents.create', (payload: any) => { console.log(payload) }) I have replaced the [ID] for the corresponding ID i dont know what is the problem.

this is the errors i am getting

WebSocket connection to 'wss:///v1/realtime?project=ID&channels%5B%5D=collections.6406910f7d0377e9d2.documents.create&channels%5B%5D=collections.642607b69f346b1aac6d.documents.create&channels%5B%5D=databases.642607ad8b10bc1f0b79.collections.642607b69f346b1aac6d.documents.create' failed: createSocket @ client.ts:235 (anonymous) @ client.ts:257 client.ts:253 Realtime got disconnected. Reconnect will be attempted in 10 seconds.

Summary

The user was experiencing disconnections and websocket connection failures. They were able to solve the issue by adding some lines to their NGINX configuration. The issue was related to the websocket configuration in NGINX and changing the main docker port. They confirmed that the realtime component was running successfully. The user also mentioned that they were able to fetch data from the database but couldn't subscribe. They confirmed that the realtime service was initialized. However, they were still getting errors when trying to access the database using realtime. The TL;DR solution is to check the NGINX configuration, make sure the main docker port and realtime port are correctly configured

Binyamin

Mar 31, 2023, 13:19

Have you initialized the client with the endpoint?

Binyamin

Mar 31, 2023, 13:20

TypeScript

const client = new Client()
    .setEndpoint('https://[HOSTNAME_OR_IP]/v1')
    .setProject('[PROJECT_ID]');

SQUANT

Rank 1: Thread

Mar 31, 2023, 13:20

yes, it is initialized

Binyamin

Mar 31, 2023, 13:26

Run
docker ps
Do you see that realtime is indeed running?

SQUANT

Rank 1: Thread

Mar 31, 2023, 13:40

yes, it is running, maybe i should change the running port because i have changed it to traefik?

SQUANT

Rank 1: Thread

Mar 31, 2023, 13:43

nope not worked

SQUANT

Rank 1: Thread

Mar 31, 2023, 13:44

i can fetch data from the database but i cant subscribe

Binyamin

Mar 31, 2023, 13:48

When you have changed the main docker port, do you also changed the realtime?

YAML

  appwrite-realtime:
    image: appwrite/appwrite:1.2.1
    entrypoint: realtime
    container_name: appwrite-realtime
    <<: *x-logging
    restart: unless-stopped
    labels:
      - "traefik.enable=true"
      - "traefik.constraint-label-stack=appwrite"
      - "traefik.docker.network=appwrite"
      - "traefik.http.services.appwrite_realtime.loadbalancer.server.port=80"
      #ws
      - traefik.http.routers.appwrite_realtime_ws.entrypoints=appwrite_web
      - traefik.http.routers.appwrite_realtime_ws.rule=PathPrefix(`/v1/realtime`)
      - traefik.http.routers.appwrite_realtime_ws.service=appwrite_realtime
      # wss
      - traefik.http.routers.appwrite_realtime_wss.entrypoints=appwrite_websecure
      - traefik.http.routers.appwrite_realtime_wss.rule=PathPrefix(`/v1/realtime`)
      - traefik.http.routers.appwrite_realtime_wss.service=appwrite_realtime
      - traefik.http.routers.appwrite_realtime_wss.tls=true
      - traefik.http.routers.appwrite_realtime_wss.tls.certresolver=dns

SQUANT

Rank 1: Thread

Mar 31, 2023, 13:56

i have tried changing it but it didnt work

Drake

Admin

Mar 31, 2023, 14:31

Do you have a reverse proxy in front of Appwrite?

SQUANT

Rank 1: Thread

Mar 31, 2023, 17:49

yes i have, i am using nginx

Drake

Admin

Mar 31, 2023, 18:07

is nginx configured for web sockets?

SQUANT

Rank 1: Thread

Mar 31, 2023, 19:01

it is fixed now, i have added this lines to nginx, thank you for your help ```

WebSocket configuration

    proxy_http_version 1.1;
    proxy_set_header Upgrade $http_upgrade;
    proxy_set_header Connection "upgrade";
    proxy_read_timeout 86400;```

SQUANT

Rank 1: Thread

Mar 31, 2023, 19:02

[SOLVED]Realtime getting disconnected and websocket connection failed

erikkamalov

Rank 2: Process

Oct 30, 2023, 11:37

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