[SOLVED] Getting "general_phone_disabled" even though _APP_SMS_PROVIDER is provided in .env
- 0
- General
- Flutter
- Accounts

I'm integrating with Twilio and have added the sms provider string and sms from number in the .env file, restarted the instance multiple number of times and yet I'm getting the error from my Flutter client app
AppwriteException: general_phone_disabled, Phone provider not configured (503)
Code to trigger the call:
final models.Token token = await account.createPhoneSession(
userId: ID.unique(),
phone: '+91xxxxxxxx'
);
Even the appwrite-worker-messaging
container is running fine (screenshot attached)
Is there anything else I need to do in my client project instead?

Hey there đź‘‹ After changes to .env, Appwrite needs to be restarted.
Stop with docker compose down
 and start with docker compose up -d
. That should apply your changes to .env, and allow phone sessions. Please let me know if this works for you

yess! it worked! I didn't realize that restarting the container from the Docker GUI doesnt really do much. Thanks for the quick solution though!

Fyi, restarting the containers won't apply environment variables changes. They need to be recreated. docker compose down
will remove the containers, so that docker compose up -d
can recreate them.

[SOLVED] Getting "general_phone_disabled" even though _APP_SMS_PROVIDER is provided in .env
Recommended threads
- email verification error??
Hey, I'm trying email verificacion with this signup implementation using deep links on iOS, but when creating the account I get this exception: Exception: Erro...
- Resource limit on the free plan
I'm currently building a health-focused tech project as part of a student initiative, and I’ve been using Appwrite extensively for backend services. As part o...
- Check User on Server SDK
I have my backend which exposes some endpoints let's say /feed (return a hard coded json as response) I want this to be only accessible to users who are curre...
