Our New Support Forum!

👋 Hi @everyone

The Appwrite community has always been at the core of everything we do. We love the supportive discussions and cooperative atmosphere 😊

We want to make it easier for everyone to keep track of their discussions and upgrade the experience on our Discord server 👨‍👨‍👧‍👦

Following community requests, we're converting the #channel channel into a forum. The old support channel will be archived under #channel so no information is lost.

👉 Support posts will be in a thread format, making it easier to follow and search.
👉 All posts will have at least 1 label, identifying which SDK, Service, or Platform you need help with.
👉 Answered questions will be marked with a to make it easier to find unanswered questions.

This will make it easier to find old discussions through search 🔍 and allow the heroes of our community to find those in need of support!

We've been planning this change for a while, and we're excited to see how it can benefit our amazing community.

Have a great week, everyone!
Vincent

Hi Support.

@VincentGe love the new idea for the support forums going forward -- I'm not trying to step on any toes here, but you lost a HUGE community value proposition by deleting all the old channels. Appwrite had years and years of questions and answers that are no longer accessible and searchable. By making them not accessible via search, Appwrite is effectively building the community's knowledge back from scratch. It'll take years to gain that back if ever.

EDIT: Right now the old info is not available. It sounds like it's supposed to be available under a "support-old" channel that isn't accessible yet.

They're archived 👀 We can make the archive available to the public. None of the information will be lost. CC: @bradleySchofield can you check permissions on the archived channels?

Make sure you set the archive channels to read-only, too 👀