Web Developer
Hi team, I am reaching out to appeal an account restriction on Appwrite Cloud for my account registered under unimateplatform@gmail.com, which is currently on the Appwrite Education plan. I am a student building an educational platform, and while running automated end-to-end testing with BrowserStack, a runaway concurrent test script accidentally executed around 7,200 sessions. This unintended loop caused a massive traffic spike of roughly 300k requests, 200k DB reads, and 200 GB of bandwidth. There was absolutely no malicious intent behind this spike; it was entirely an accidental misconfiguration in my testing runner.
I have completely halted all testing and severed all external traffic pointing to Appwrite Cloud.
Going forward, I will run all load and automated tests exclusively on a local self-hosted Docker instance with strict rate limits. I would greatly appreciate it if you could review my account and consider restoring access so I can continue my coursework. If a full restoration is not possible, I kindly ask if you could provide temporary read-only access or a database export of my project so that months of student development work are not lost.
I'm really sorry for that mistake. Thank you so much for your support and understanding.