happyKaunHainOriginal post
Rank 1: Thread
Hi team,
I am trying to access an inactive project that was paused on the Free tier.
However, it does not appear under my original organization (Managefi) or any of the default organizations in my dashboard. When I click the "Restore project" link in the notification email, it redirects to https://appwrite.io and simply lands on the empty dashboard rather than unpausing the project.
Here are my details:
Region: Frankfurt (fra)
Organization ID: 66a63c190017cf3491d8
Could you please check if the project is still recoverable or help restore it? Thank you!
Summary
User reports their paused project is missing after a period of inactivity. The support team suggests checking the project archive and ensuring the proper filters are applied to the project list. If it’s still missing, the user should reach out to support for further assistance.