unkn0wnd.fbxOriginal post
Web Developer
Hi, I'm trying to restore paused projects, but they are completely missing from my dashboard.
A few months ago, I received this email:
Plain text
Hi unkn0wnd.fbx,Your project Name in organization Name has been paused due to inactivity.I’m signed into the correct account, but the project list only shows "My first project." The paused projects are not listed.
How do I view and restore a paused project on this account? Is project hidden, under another organization, or deleted after the 90-day pause?
Summary
A user is experiencing issues with a missing paused project from their dashboard. The support team requested account information via direct message, but the user does not have the permissions to send a DM. A possible solution is for the user to provide their account information in another way, such as through an email or by contacting support through an alternative method.