Web Developer
Issue:
Deleted a project to free up capacity on an Education plan (limit: 2 projects), but the dashboard still shows the warning: "You've reached the limit of 2 projects." Only 1 active project currently exists, preventing the creation of a new one.
Details & Troubleshooting:
Wait Time: Issue has persisted for over 12 hours (was advised project count updates in real time).
Browser: Hard refresh and clearing cache/cookies did not resolve the issue.
***Additional Context: ***The deleted project had an associated custom subdomain. The subdomain initially still appeared under account downgrade options until manually removed from the "Domains" tab, but the project slot count remains stuck at 2/2.
Organization ID:
[Provided privately / Available upon request]