Hi! I need help with billing on my account (marelu@gmail.com).
I have never received a single invoice by email.
My organization has been on the Pro plan since April 9, 2026. Since then I have received exactly one billing-related email — "Your organization has been upgraded" (Apr 9). I searched my entire mailbox for "appwrite" and every result is either a product announcement, a welcome email, or a support thread. There is no invoice, no receipt, and no payment confirmation for any billing cycle.
Could you please:
send me the latest invoice (and, if possible, the ones for every cycle since April), and
enable automatic invoice/receipt emails so I receive one for every billing cycle from now on? If there is a setting for this on my side, please point me to it — I could not find it in the console.
The latest charge is well above the plan price and I cannot tell why.
The Pro plan is $25/month, but the latest charge was ~$56. The console's usage page shows every metric comfortably inside the plan limits (storage ~17 GB of 150 GB, ~99 GB-hours of 1,000, executions far below 3.5M, bandwidth nowhere near 2 TB), so nothing there explains the extra ~$31.
The only line items I can't verify in the UI are database reads and writes — the usage page doesn't seem to display them anywhere, even though they're billed add-ons ($0.060 per 100k reads / $0.10 per 100k writes on top of the 1,750K / 750K included).
So, specifically:
Which resource generated the overage on the last invoice? An itemized breakdown would be ideal.
Where in the console can I monitor database reads/writes? If that number isn't exposed in the UI, that's a real problem: it's the one metric that can silently double my bill, and I have no way to watch it or set an alert.
Is there any way to set a spending cap or a usage alert so I'm notified before an overage happens instead of discovering it on the invoice?
Thanks a lot!
