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Custom API domain is unreachable

Jul 25, 2026, 08:00Last activity 1 month ago

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tetothreeingOriginal post

Web Developer

Jul 25, 2026, 07:53

Earlier my custom api domain was working fine. Now it seems to be offline without a trace a few hours later. I didn't change anything, all the relevant DNS records are still there.

Summary

The custom API domain is unreachable, but changing the subdomain seems to make it work better.

tetothreeing

Web Developer

Jul 25, 2026, 08:01

I see this https://status.appwrite.online/incident/973035

tetothreeing

Web Developer

Jul 25, 2026, 08:02

Which says it was fixed

tetothreeing

Web Developer

Jul 25, 2026, 08:02

Uhh but I don't think it has been

tetothreeing

Rank 1: Thread

Jul 25, 2026, 14:10

still occuring

tetothreeing

Rank 1: Thread

Jul 25, 2026, 15:51

I tried to remove and readd the domain and am now getting an error about the cname thing not being configured correctly when i'm pretty sure it is

tetothreeing

Rank 1: Thread

Jul 25, 2026, 16:09

it does appear to work if i change the subdomain

tetothreeing

Rank 1: Thread

Jul 25, 2026, 16:18

it seems to be working better now?

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