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Free to Pro upgrade issues

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DeepInsideThe7thPlanet
1 Jun, 2026, 15:29

Could someone please investigate this issue? I recently upgraded my account to the pro version and charged for it, but the account still shows as free. #🚑│support #🗂│support

TL;DR
Developers are asking for the email used for the upgrade and requesting assistance in investigating an issue where an account was charged for a Pro upgrade but still shows as free.
Atharva
1 Jun, 2026, 15:38

cc @dlohani can you take a look at this issue?

Atharva
1 Jun, 2026, 15:39

@DeepInsideThe7thPlanet can we know your email you used to upgrade?

DeepInsideThe7thPlanet
1 Jun, 2026, 15:49

@Atharva

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