Hi Appwrite team,
I’m experiencing a Cloud Console issue with my NYC region project.
Problem:
- Some Console pages return: “401 - Project is not accessible in this region”
- Other pages return: “404 Page not found”
Important:
- The backend itself still works correctly.
- Auth works
- Functions work
- Messaging works
- Push notification targets still register
- Database operations from the app still work
So this seems to be a Console routing/UI issue rather than a broken project.
I already tested:
- Chrome / Edge / Firefox
- Incognito mode
- Clearing cache & cookies
Is this currently a known issue for NYC Cloud projects?
<@287294735054274560> ig this issue is solved?
Try it again now
Hi <@1504049389260243014> 👋 Indeed, we had two incidents yesterdays, both in Console only:
- 2026-05-13 08:09 UTC to 09:21
- 2026-05-13 13:18 UTC to 15:56
I believe you were caught by the first incident - making Console inaccessible for non-frankfurt projects.
Both first and second were affecting ability to unpause paused projects.
During time in-between those incidents, Console was stable.
So at the end of the day this issue is solved and should work as expected right?
Yes ✅ Everything is back to normal now
Great 😃
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