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401 - Project not accessible in this region (NYC Cloud Console)

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SaKaN
13 May, 2026, 09:36

Hi Appwrite team,

I’m experiencing a Cloud Console issue with my NYC region project.

Problem:

  • Some Console pages return: “401 - Project is not accessible in this region”
  • Other pages return: “404 Page not found”

Important:

  • The backend itself still works correctly.
  • Auth works
  • Functions work
  • Messaging works
  • Push notification targets still register
  • Database operations from the app still work

So this seems to be a Console routing/UI issue rather than a broken project.

I already tested:

  • Chrome / Edge / Firefox
  • Incognito mode
  • Clearing cache & cookies

Is this currently a known issue for NYC Cloud projects?

TL;DR
Issue: Developers experiencing 401 and 404 errors in NYC Cloud Console but backend functionalities are not affected. Solution: This seems to be a Console UI issue specific to the NYC region. No known fixes at the moment.
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