SSL Certificate Failure - Using Appwrite DNS

When we attempt to apply our custom domain to our appwrite site, we consistently receive the following error.

[23:44:49] Processing SSL certificate issuance. [23:44:50] SSL certificate is being issued. This usually takes a few minutes — no action needed on your end. We'll periodically check and update the status. [23:45:43] Found conflicting CAA record(s). Expected certainly.com [23:45:43] SSL certificate issuance failed.

Looking at the .txt DNS export we can see the following:

; Zone file for periodentalimplants.ca ; Generated on 2026-05-11 23:32:20 $ORIGIN periodentalimplants.ca. $TTL 300 ; SOA Record @ 300 IN SOA ns1.appwrite.zone. team.appwrite.io. ( 0 ; serial 3600 ; refresh 600 ; retry 86400 ; expire 300 ) ; minimum ; NS Records @ 3600 IN NS ns1.appwrite.zone. @ 3600 IN NS ns2.appwrite.zone. ; A Records @ 3600 IN A a.a.a.a ; AAAA Records @ 3600 IN AAAA b🅱️🅱️b:b ; CNAME Records

• 3600 IN CNAME appwrite.network.

; CAA Records @ 3600 IN CAA 0 issue "certainly.com"

And so the CAA record above is already default by Appwrite. We did not add an additional CAA record to avoid any problems.

I can see this type of issue has occured before for other users, but cannot find the exact solution.

Thanks