All My Project is Gone

Hello everyone, please help. Why have all my projects suddenly disappeared? I received a warning via email about one of my projects being paused. When I clicked the restore button, I was redirected to the AppWrite dashboard, and there were no projects there at all. Please help me.

I've attached screenshots from my email and from my AppWrite dashboard. Thank you very much in advance for your help. @Support

Hey! I can help with this. What you're seeing is most likely an organization/account mismatch ...... when Appwrite pauses a project on the free tier due to inactivity, clicking "Restore project" sometimes redirects you to the console under a different organization context, making it look like your projects have vanished when they're actually still there. Quick question: when you land on the Appwrite console, what does it show in the organization selector (top-left dropdown)? Does it say "Personal" or something else? That'll help us confirm whether it's just a navigation issue or something deeper.

Hi Olivet, thank you very much for your attention.

Just like that, I clicked on "Organization Overview" and it was the same. I also included the error from my application:

{ "message": "Access to this resource is blocked.", "code": 403, "type": "general_resource_blocked", "version": "1.9.1" }

It said "blocked," so I thought my project was being held, not deleted. But when I checked the dashboard, it wasn't there. It was confusing.

That error confirms it.. general_resource_blocked with a 403 means the project is paused due to free tier inactivity, not deleted. Your data is still intact. The reason it's not showing on the dashboard is that paused projects sometimes get hidden from the project list until restored. Head to cloud.appwrite.io, make sure you're on the Personal org, and look for a "Restore" prompt or check if there's a "Paused" filter on the Projects tab. If you still can't see it, I can walk you through it ....feel free to DM me.

thank you very much olivet, please check your DM

You shouldn't take anything outside of the discord, they'll probably just end up asking for payment for help and they're just using an AI tool.