> AppwriteException: The requested service is disabled. You can enable the service from the Appwrite

When trying to read or write from my database I get the following error:

AppwriteException: The requested service is disabled. You can enable the service from the Appwrite console. The errors started overnight. I was successfully receiving updates and displaying results before I went to bed.

The "Databases" toggle is enabled in my App. I figured I'd try to disable and re-enable it, but when I try to toggle on or off any services from the admin panel I get a different error:

Project is not accessible in this region. Please make sure you are using the correct endpoint.

I have verified my API endpoint is still "https://sfo.cloud.appwrite.io/v1" and is configured correctly in my env. My project is hosted on the appwrite cloud and is on the Pro plan. I have very limited usage still, so it can't be exceeding any limits.

TL;DR

Developers faced an issue where the Appwrite service was disabled, causing errors. The developer helped investigate and fix the problem, involving possibly mistakenly disabling services like TablesDB. The bug was addressed, and developers should check if they accidentally disabled services previously. Solving the issue includes enabling all necessary services. Additionally, an error related to the project's region was identified, and further testing was recommended. The developers worked to resolve the problem promptly.

Hey @Tyler Dawson 👋 Can you share your project ID with me please? Ill get it quickly resolved, then we will look into why it happened

cc @Harsh regarding Project is not accessible in this region. Please make sure you are using the correct endpoint., lets please double check Project Service (SDK) includes region correctly, and QA a bit on staging with cross-region

699a15050029b66daea2

I see the issue, let me fix it quickly

@Tyler Dawson Can you please confirm with me if its now resolved for you? I impersonated you and enabled TablesDB service (seems to be missing in dashboard)

Also after that, can you confirm with me if you used "Disable all" button previously, if you can remember? it would be good hint towards why this happened

That's working!

I don't remember having seen a TablesDB. I tried to press the "Enable All" button at one point when the individual toggles weren't working, but that also gave me an error

Is there any reason on my end this might have changed overnight without any code changes?

If my assumptions are right, nothing wrong on your end ✅ Maybe you clicked "Disable all" previously, which, under the hood, disabled all services including "TablesDB". But there was a bug which never respected ability to disable tablesDB. Now that bug was fixed, few customers, you included, faced issue when you unknowingly had tabesDB disabled

Ah, I see. Well thanks for the quick help!

Anytime! 🙌 Now I can go and fix for all customers, thanks for reporting this

I assume I'll see that setting start showing up on the dashboard once it gets added, too

Totally, many small things going wrong at same time. After resolution, I will make sure this is added into Console dashboard, among other missing like Sites or Teams. I will also make sure to look into cross-region issue you faced

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