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Issue with email/password auth in Flutter application

Apr 7, 2026, 15:00Last activity 4 months ago

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tneot01Original post

Rank 2: Process

Apr 7, 2026, 14:13

is there an issue with Flutter auth right now? I am unable to login all of a sudden in my app with createEmailPasswordSession... when I go to verify the login status with await account.get(); I get a 401 error:

AppwriteException: general_unauthorized_scope, User (role: guests) missing scopes (["account"]) (401)

The app has worked for over 1.5 years without seeing this issue, so not sure what the cause could be. Let me know if any further details are required.

Summary

Issue with email and password authentication in Flutter application led to users being unable to log in, triggering disruptions in operations and sales. An incident report explains that internal library updates caused the problem, which the team has since reverted and is addressing. Solution includes recreating platforms in the dashboard to resolve OAuth login errors. Further optimizations and improvements are being made to prevent reoccurrence.

anirudh

Apr 7, 2026, 15:42

Hey im getting the same error as well

anirudh

Apr 7, 2026, 15:42

Did you find a fix for this?

anirudh

Apr 7, 2026, 15:42

@Aditya Oberai

Geoff

Apr 7, 2026, 15:44

Getting the same issue but on react native and web

Aditya Oberai

Apr 7, 2026, 16:11

@Steven @Matej Bačo are we aware of any specific issues here currently?

Apr 7, 2026, 16:41

same here, not able to login in any of my apps

Apr 7, 2026, 17:19

is this being worked on at all? loosing users by the minute 😶

tneot01

Rank 2: Process

Apr 7, 2026, 17:48

This is my session json, if its helpful:

{
$id: <session ID>, 
$createdAt: 2026-04-07T17:46:07.273+00:00, 
$updatedAt: 2026-04-07T17:46:07.273+00:00, 
userId: <user ID>, 
expire: 2027-04-07T17:46:07.250+00:00, 
provider: email, 
providerUid: <email>, 
providerAccessToken: , 
providerAccessTokenExpiry: , 
providerRefreshToken: , 
ip: <ip address>, 
osCode: WIN, 
osName: Windows, 
osVersion: NT, 
clientType: , 
clientCode: , 
clientName: , 
clientVersion: , 
clientEngine: , 
clientEngineVersion: , 
deviceName: desktop, 
deviceBrand: , 
deviceModel: , 
countryCode: us, 
countryName: United States, 
current: true, 
factors: [password], 
secret: , 
mfaUpdatedAt: 
}

whatever is blank is actually blank, any redacted info is inside <>

Steven

Apr 7, 2026, 18:12

what are your project ids?

tneot01

Rank 2: Process

Apr 7, 2026, 18:16

mine is sims-mini-erp

Steven

Apr 7, 2026, 18:22

what platform is your app for?

Steven