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"500 Internal Error"

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jindra
5 Apr, 2026, 17:45

i cant open my appwrite project!

TL;DR
The developer is experiencing a 500 Internal Error on their projects. They manually unpaused the projects and escalated the issue to the team. They encountered an issue with a specific project not working in any browser. Another developer requested project ID and network logs for troubleshooting.
eldad
5 Apr, 2026, 17:46

share a project ID and network logs otherwise even god won't help

jindra
5 Apr, 2026, 17:46

project-fra-6968071900151db33f0f

jindra
5 Apr, 2026, 17:46

is this it?

eldad
5 Apr, 2026, 17:47

yeh, share network logs too

jindra
5 Apr, 2026, 17:50

sorry man, is this it?

jindra
5 Apr, 2026, 17:50
jindra
5 Apr, 2026, 17:51

it doesnt work in any other browser too

jindra
5 Apr, 2026, 17:52

my second project doesnt work too project-fra-698b00cd000c1c015e47

eldad
5 Apr, 2026, 17:54

both your projects are marked as paused, didn't you get an alert to unpause them?

jindra
5 Apr, 2026, 17:54
jindra
5 Apr, 2026, 17:54
eldad
5 Apr, 2026, 17:55

I'll escalate to the team to check

jindra
5 Apr, 2026, 17:55

thank god

eldad
5 Apr, 2026, 17:57

I have manually unpaused your projects for now.

jindra
5 Apr, 2026, 17:57

thank you so much

jindra
5 Apr, 2026, 17:58

what should i do to prevent this again?

eldad
5 Apr, 2026, 17:58

I suspect this is an issue on our side, checking

jindra
5 Apr, 2026, 17:59

okay, thank you for quick help

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