Cloud

Critical Issue

Mar 31, 2026, 23:01Last activity 4 months ago

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ABBOUZ HassanOriginal post

Apple Developer

Mar 31, 2026, 22:03

#🌩│cloud #🚑│support #🗂│support
Hello Appwrite Support Team,

I am writing to report a persistent issue with custom domain verification on Appwrite Cloud. I have been trying to verify my subdomain app.ilyom.dev for over a week now without success.

Summary

User was asked to check and confirm if the domain was properly added to the DNS provider. It was found out that the user was self-hosting Appwrite, which caused the issue. The problem is now resolved.

Aditya Oberai

Apr 1, 2026, 16:17

@ABBOUZ Hassan can you please check and confirm whether the domain is properly added on your DNS provider?

Additionally, I don't believe we show any such IP addresses on Cloud. Are you self-hosting Appwrite?

ABBOUZ Hassan

Apple Developer

Apr 17, 2026, 18:06

thank you, the issue solved

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