Failed to receive appwrite reset password email for forgot password

Hey there, I forgot my password for my appwrite account but when i use forgot password, i dont get an email to reset the account but when i try to create a new account with the same email then i get an error saying there is already a user with those creds. I have tried this on windows and linux and using chrome and edge. I sill dont get the email. please help. I also received the email for project paused but when i click restore project, i still cant login. and this email proves that the account is there so the email for forgot password should be coming through

This this the project paused email

I also cheked the spam folder, nothing is there

Failed to receive appwrite reset password email for forgot password

I have tried with 2 other accounts and the same thing happens. when i click forgot password, and enter the email, i still font get the email. Please Help 🙏 🙏

what's your project id?

this is it 68906804002d6a211f76

weird...i don't see any password reset requests to your email

Very wierd...

I tried multiple times

please DM me your email address

Cool

yep...that's the right email...but i don't see the request...

can i try on my end

huh?

oh wait. i see a delivery yesterday

oh no that was the paused project email

I think that was for project paused

yap

Is there anything i can try??

oh wait..i see some errors

Niicceeee

Thank you 🙏🏼🙏🏼

Okay it 02:00 over here. I will check back tomorrow

ya, sorry. we're going to have to work things out with our vendor