500 Internal Error

Hello Appwrite Support Team,

I am experiencing a 500 Internal Server Error when trying to access my free plan projects in the Appwrite Cloud console.
Project Ids:
696e1d9e00007cbc4d0e
6953b4ce002219a31925

The project API is fully functional. My app and webpage calls are working correctly.

Could you please help me out?
Thank you!

500 Internal Error

Same here, but paid projects. I have raised a ticket already, but no response yet.

can you share some browser network logs?

Here you go, als check ticket 537342, but you will probably see the same. Thank youl

And certificate detail for fra subdomain...

right, I see the issue

I'm using custom dns servers wich somehow started to colide with your console, until today like 2 hours ago it worked without issue, I use those dns servers for a year or something. When I remove them, it works.

Please share all the details for the failing request including the status, response headers, and response body

are you able to browse to https://fra.cloud.appwrite.io/v1/console/variables ?

now it started working no 500 error

hey! it started happening again showing 500 error

Please browse to that url

{"_APP_DOMAIN_TARGET_CNAME":"fra.cloud.appwrite.io","_APP_DOMAIN_TARGET_A":"151.101.3.52","_APP_COMPUTE_BUILD_TIMEOUT":900,"_APP_DOMAIN_TARGET_AAAA":"","_APP_DOMAIN_TARGET_CAA":"0 issue "certainly.com"","_APP_STORAGE_LIMIT":5368709120,"_APP_COMPUTE_SIZE_LIMIT":30000000,"_APP_USAGE_STATS":"enabled","_APP_VCS_ENABLED":true,"_APP_DOMAIN_ENABLED":true,"_APP_ASSISTANT_ENABLED":true,"_APP_DOMAIN_SITES":"appwrite.network","_APP_DOMAIN_FUNCTIONS":"fra.appwrite.run","_APP_OPTIONS_FORCE_HTTPS":"enabled","_APP_DOMAINS_NAMESERVERS":"ns1.appwrite.zone,ns2.appwrite.zone","_APP_DB_ADAPTER":"mariadb","supportForRelationships":true,"supportForOperators":true,"supportForSpatials":true,"supportForSpatialIndexNull":false,"supportForFulltextWildcard":true,"supportForMultipleFulltextIndexes":true,"supportForAttributeResizing":true,"supportForSchemas":true,"maxIndexLength":768,"supportForIntegerIds":true}

So it works

On here click the x to close the details so you can see the status of the request

Weird.. Not sure why the connection reset...

Does it happen consistently?

Does it happen consistently if you browse to the url?

this happened 2nd time now previously it was working

now, again it started working