My account got banned without obvious reason

Hello, I’m a normal user of Appwrite.
Today I found my account was banned suddenly, and I can’t log in normally.

I have only been doing normal development and learning recently, and I haven’t done any behavior that violates the community rules or terms of service.

Could an admin please help me check why my account was banned?
I hope to get it unlocked as soon as possible.

Thank you very much for your help!

Hey, I’m a free tier user and I have an urgent project that’s currently down.

My account got banned earlier, and even though I can now access the project again, I’m getting constant 500 errors.
All my deployed services and database are completely unusable right now.

I haven’t done anything against the rules at all—just normal usage.
This is blocking my work completely. Could someone please look into this urgently and help fix it?
Would really appreciate it, thanks!

My account got banned without obvious reason

Project ID: 69b3f6130034f945c396
Email: lzy.12@outlook.com

Ya we're going to have to review your account, but we probably won't be able to get to it until Monday