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SMS OTP not delivered to Australian (+61) phone numbers
Hey team!
I'm having an issue with SMS OTP delivery to Australian phone numbers in my Appwrite Cloud project.
What's happening: account.createPhoneToken() completes without errors and a session.create event is logged in the console, but no SMS is ever received on the Australian number.
Confirmed details:
- session.create event logged from IP
- Reproduced with two different Australian numbers (+61)
- Numbers are passed in valid E.164 format (e.g. +61444444444)
Code used: const token = await account.createPhoneToken(ID.unique(), "+61XXXXXXXXX"); // No error thrown, token returned successfully // But no SMS is received
Thanks!
TL;DR
Issue: SMS OTP not being delivered to Australian phone numbers in Appwrite Cloud project.
- `account.createPhoneToken()` works without errors but SMS is not received on Australian numbers.
- Confirmed details and code seem correct.
Solution: The issue might be related to a problem with the SMS service provider or configurations specific to Australian numbers. Consider checking with the Appwrite support team for further assistance and troubleshooting steps.