Hey team!
I'm having an issue with SMS OTP delivery to Australian phone numbers in my Appwrite Cloud project.
What's happening: account.createPhoneToken() completes without errors and a session.create event is logged in the console, but no SMS is ever received on the Australian number.
Confirmed details:
- session.create event logged from IP
- Reproduced with two different Australian numbers (+61)
- Numbers are passed in valid E.164 format (e.g. +61444444444)
Code used: const token = await account.createPhoneToken(ID.unique(), "+61XXXXXXXXX"); // No error thrown, token returned successfully // But no SMS is received
Thanks!
There was a temporary carrier disruption that we have resolved, we got confirmation this was fixed earlier today so things should be good now.
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