joaquinmorales13a06Original post
Web Developer
Hey team!
I'm having an issue with SMS OTP delivery to Australian phone numbers in my Appwrite Cloud project.
What's happening:
account.createPhoneToken() completes without errors and a session.create event is logged in the console, but no SMS is ever received on the Australian number.
Confirmed details:
- session.create event logged from IP
- Reproduced with two different Australian numbers (+61)
- Numbers are passed in valid E.164 format (e.g. +61444444444)
Code used:
const token = await account.createPhoneToken(ID.unique(), "+61XXXXXXXXX");
// No error thrown, token returned successfully
// But no SMS is received
Thanks!
Summary
SMS OTP messages were not being delivered to Australian phone numbers due to a carrier disruption. The issue has been resolved and messages should be delivering successfully now.