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500 Internal Error when trying get to my database?

  • 0
  • Databases
  • Cloud
Joe
1 Feb, 2026, 16:48

When I click on my database row in the Cloud console, the page returns a 500 Internal Error instead of opening the database dashboard. This completely blocks me from: • Viewing the database • Accessing the Archives/Backups tab • Restoring or downloading any backups • Checking collection/document status

Error Details: • HTTP Status: ⁨500⁩ • Error Type: ⁨Internal Error⁩ • Affected Database: ⁨serve-tracker-db⁩ • Action Triggering Error: Clicking the database row in Databases list

IS THERE A WAY TO RESTORE FORM BACKUP VIA CLI? or fix this issue?

TL;DR
Database dashboard is returning 500 Internal Error when trying to access. Can't view, access archives/backups, restore, or check collection/document statuses. Affected database: serve-tracker-db. Error triggered by clicking database row in Databases list. User wants to know if there's a way to restore from backup via CLI or fix the issue.
eldad
1 Feb, 2026, 16:49

Please share your project id

Joe
1 Feb, 2026, 16:51

67ff9afd003750551953

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