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Server Error 500 when trying to send verification E-mail

  • 0
  • React Native
  • Cloud
arnimgi
31 Jan, 2026, 15:01

Hello,

I'm using Appwrite for an app project with React Native. Since I want my users to verify their account through a verification email, I've added a web platform to handle links and added my custom SMTP server to send the email. I had no problems configuring DNS for the domain and getting authentication done for the SMTP.

Since one of the early tests, I have always gottan a very opaque "Server Error Code 500 type general unknown" error. I can't explain why this is happening, especially since the project is relatively simple and I haven't implemented any advanced logic to the process. Could you please help me out?

Thanks

TL;DR
Issue: Developer is receiving a Server Error 500 when attempting to send verification emails on an app project using React Native and Appwrite. Solution: The error could be due to various reasons such as incorrect SMTP server configuration, issues with DNS settings, etc. It is recommended to double-check all configurations, ensure SMTP server authentication is successful, and review the server logs for more detailed error information.
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