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[SOLVED] payment

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muneer
22 Jan, 2026, 05:36

I’ve never used this service. I remember signing up a long time ago but completely forgot about it.

I’ve been receiving emails, but since the payments were failing, I assumed the account was inactive. I only recently realized that invoices kept getting generated and that I’m unable to delete the account unless they’re settled.

I don’t want to pay for a service I never used. I’m requesting that these charges be waived and the account closed.

TL;DR
User requested help finding their organization ID for a payment issue. With assistance, the user was able to locate the ID and the problem was solved.
Divyansha
22 Jan, 2026, 05:45

Hey, can you please raise a ticket with all the details and I'll look into it.

muneer
22 Jan, 2026, 05:56

could u please guide me on how to do that?

22 Jan, 2026, 06:46

You should see a support button on top right

22 Jan, 2026, 06:52

sorry to be a pain. can u send a screenshot?

22 Jan, 2026, 08:18

Can you DM me your org id directly?

24 Jan, 2026, 02:22

will do! thanks!

25 Jan, 2026, 14:58

<@980440938629431337> has this been solved?

27 Jan, 2026, 03:52

<@310721759110496257> not yet. i'm waiting to hear from <@1386654835583225947>

27 Jan, 2026, 04:45

Check the url param im browser search bar

2
27 Jan, 2026, 05:22

please share the org id and I'll look into this.

27 Jan, 2026, 05:29

thank you both, got the ID and send you the DM <@1386654835583225947>

1
27 Jan, 2026, 05:43

I have shared the steps with you.

28 Jan, 2026, 02:39

thank you! i'm all good now

1
28 Jan, 2026, 10:47

[SOLVED] payment

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