[SOLVED] payment

I’ve never used this service. I remember signing up a long time ago but completely forgot about it.

I’ve been receiving emails, but since the payments were failing, I assumed the account was inactive. I only recently realized that invoices kept getting generated and that I’m unable to delete the account unless they’re settled.

I don’t want to pay for a service I never used. I’m requesting that these charges be waived and the account closed.

Hey, can you please raise a ticket with all the details and I'll look into it.

could u please guide me on how to do that?

You should see a support button on top right

sorry to be a pain. can u send a screenshot?

Can you DM me your org id directly?

will do! thanks!

@muneer has this been solved?

@Mr. Afonso not yet. i'm waiting to hear from @Divyansha

could you help me find the ORG ID please? i was not able to find it https://cdn.discordapp.com/attachments/1464445996313346081/1464446031314944175/image.png?ex=697973a5&is=69782225&hm=ef17573149b4f1925407ecd15779d18af31eca42b44b674d87e647b5bc0b1725

Check the url param im browser search bar

please share the org id and I'll look into this.

thank you both, got the ID and send you the DM @Divyansha

I have shared the steps with you.

thank you! i'm all good now

[SOLVED] payment