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I’ve never used this service. I remember signing up a long time ago but completely forgot about it.
I’ve been receiving emails, but since the payments were failing, I assumed the account was inactive. I only recently realized that invoices kept getting generated and that I’m unable to delete the account unless they’re settled.
I don’t want to pay for a service I never used. I’m requesting that these charges be waived and the account closed.
TL;DR
Developer inquiring about payment issue and requesting guidance. Account was forgotten and is now being charged for unused services. Asks for charges to be waived and account closed. Solution: Raise a ticket with all details for investigation and resolution.
Hey, can you please raise a ticket with all the details and I'll look into it.
could u please guide me on how to do that?
