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Data not loading at the frontend

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David
29 Dec, 2025, 09:57

My App that has been working for weeks, ain't loading anything at the frontend anymore. I thought maybe the API key expired but it's not the case. Users are logging in properly. But see nothing.

TL;DR
Data was not loading at the frontend of the TanStack app. The issue was resolved by clearing cookies, which removed the stale Farm ID causing the problem. Suggested to add validation logic for Farm ID in the app to prevent similar issues.
eldad
29 Dec, 2025, 09:58

Please share network logs, project ID, any errors etc

29 Dec, 2025, 10:10

<@810214718702616606> pls share your projectId or any errors etc.

29 Dec, 2025, 10:10
29 Dec, 2025, 10:11

requests look ok, any errors?

29 Dec, 2025, 10:12
  1. Project ID: 69198f5a0018e3fe3303
  2. I don't see any errors in the console
29 Dec, 2025, 10:13
29 Dec, 2025, 10:14

any change in permission on the console, all your data looks as expected?

29 Dec, 2025, 10:27

The database is the same as it was. Even I activated older deployments but still no success.

29 Dec, 2025, 10:53

Can you please share the complete HAR file? Here are the steps to generate a HAR file:

Open your browser (we recommend Chrome). Press F12 (or right-click and select Inspect) to open Developer Tools. Go to the Network tab. Check the box for Preserve log. Reproduce the issue. Once done, right-click anywhere in the log and select Save all as HAR with content. Share the saved HAR file with us as an attachment in your reply.

29 Dec, 2025, 11:52

I uninstalled Chrome. But guess I have to install it again.

29 Dec, 2025, 12:13

Apparently the data loads in Google Chrome. Which makes me it's a caching issue or something so I tried Firefox and Brave in Private Mode. The data loaded. How can I make sure, the data loads in browsers. At the frontend I am using TanStack

1
29 Dec, 2025, 13:52

could be a browser specific issue.

29 Dec, 2025, 16:19

I doubt if it can be a browser issue for both Firefox and Brave.

29 Dec, 2025, 16:21

it might be a an issue with browsers that don't respect 3rd party cookies. Appwrite uses localstorage as a fallback for that. Try to login again to the apps if for some reason you localstorage secret got removed. A more bulletproof solution would be to add a custom domain to your Appwrite endpoint. This would need to be something like api.myapp.com. You can add it from your project's settings

29 Dec, 2025, 16:21

this will make your session cookies act as first party cookies instead of 3rd party

29 Dec, 2025, 16:21

another option is to use SSR for auth and to manage your own cookie.

29 Dec, 2025, 16:22

cc <@1386654835583225947>

29 Dec, 2025, 18:18

For sure, I have a custom domain already. edge.kilimocare.com

I don't know if I am ready to engage SSR just for Auth.

Does this happen to me only?

29 Dec, 2025, 18:40

if you're already using a custom domain this might be a different issues. Would you be able to give access to our team to check the app?

30 Dec, 2025, 04:22

Yes please, I can the team access to the app. What's the process?

30 Dec, 2025, 07:36

DM myself and <@1386654835583225947> with the temporary login details, or info about how to signup

2
30 Dec, 2025, 13:16

I tried replicating the issue in two browsers ( chrome and firefox) however the data loads fine for me.

30 Dec, 2025, 14:20
30 Dec, 2025, 14:20

Does it load data also?

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