[CLOSED] Costom domain Issues

Hi Appwrite team
We’re having issues verifying a custom domain.
We added the required CNAME and CAA records to our DNS provider and waited for at least 2 days as instructed.
It doesn't verified,
After that, we also updated the nameservers to Appwrite, making Appwrite the DNS manager, then added our domain cname and Apex domain A inside Appwrite.

However, when adding the apex domain A name record, Appwrite shows a lock on the A name record, which in results in showing a "invalid configuration" in our vercel where we deployed our project.

Could you please help us identify what might be conflicting or if anything needs to be removed from the original DNS provider?
Thanks in advance 🙏

For me the CAA record has never helped me when it comes to appwrite. But I use CNAMEs and it works.

For custom domain I also don't use Appwrite as DNS manager. But it took me a series of deleting and trying again.

I figured it out thanks man gracias

Hello I think I may be having the same issue. I have a custom site and the DNS pointed correctly because I get a appwrite 404 error. what could be wrong?
https://kwai-site-dev.sites.app.i-kwai.com/
maybe ssl? how do i fix the ssl issue?
in my env vars i have
_APP_DOMAIN_SITES=sites.app.i-kwai.com
then i have a wildcard dns for *.sites.app.i-kwai.com A record to the IP

Commonly the SSL is automatically generated once the domain is verified.
I would check if the domain is verified.

how do i do that? in the appwrite console?

Yes, appwrite console.

1. Project Overview
2. Domains
3. Click the dotted line at the right of the domain. And you will see an option to verify if it's not yet verified

All I see is delete. I dont see a verify option im on the latest 1.8.0 version

Im hoping to fix this because I will have to do the same thing for my functions domains.

I hope someone on the Appwrite team will step in to look at your project.

at this point its taken me too long to figure out so ill have to move on.. sucks too because it was literally the last piece i needed. i got it deployed but cant access it. 🙁

it should You should see a retry button.

i dont. all i see is delete..

can you try delete and add again?

the domain?

yes

still nothing

Have you set your environment variables correctly?

• _APP_DOMAIN
• _APP_DOMAIN_TARGET
• _APP_DOMAIN_TARGET_CNAME
• _APP_DOMAIN_TARGET_A

This is my setting.

ok let me check rn.

can i assume backend.pdnode.com is your appwrite dashboard?

yes

and in your DNS you have an A record wildcard for *.pdnode.com pointing to the IP?

Yes, I also set
*.functions
*.sites

_APP_DOMAIN_FUNCTIONS=functions.app.i-kwai.com
_APP_DOMAIN_SITES=sites.app.i-kwai.com
_APP_DOMAIN_TARGET=app.i-kwai.com
_APP_DOMAIN_TARGET_CNAME=app.i-kwai.com
_APP_DOMAIN_TARGET_AAAA=::1
_APP_DOMAIN_TARGET_A=
_APP_DOMAIN_TARGET_CAA=

should i remove the .app from the sites and functions urls?