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Custom Domain Not Working

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Static
10 Dec, 2025, 21:18

I am trying to add the subdomain api.whiteout.dev for my appwrite project. However when I try to add it it says verification failed before I can even push the verify button. then once you push the button, it just takes you back to the domain page and doesn't say if it's verified or anything. Also when I click on dns records, it takes me to the page to manage the base domain with the nameservers and stuff even though I added only the subdomain using the CNAME option. Am I doing something wrong or is this a glitch?

TL;DR
Developers having trouble adding a custom domain in Appwrite, "verification failed" message appears before clicking verify button. Clicking the button leads back to domain page without confirmation. When trying to add DNS records for the subdomain, it directs to manage base domain page. Possible glitch or user error. **Solution:** This issue may be caused by a glitch in the system. Contact Appwrite support for assistance and further troubleshooting.
Steven
10 Dec, 2025, 21:56

Hmm how did you get that without.dev domain in Appwrite?

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