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Custom Domain Not Working

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Static
10 Dec, 2025, 21:18

I am trying to add the subdomain api.whiteout.dev for my appwrite project. However when I try to add it it says verification failed before I can even push the verify button. then once you push the button, it just takes you back to the domain page and doesn't say if it's verified or anything. Also when I click on dns records, it takes me to the page to manage the base domain with the nameservers and stuff even though I added only the subdomain using the CNAME option. Am I doing something wrong or is this a glitch?

TL;DR
Custom domain `api.whiteout.dev` is now working and can be used in your app.
Steven
10 Dec, 2025, 21:56

Hmm how did you get that without.dev domain in Appwrite?

10 Dec, 2025, 22:04

I just added the domain in the project settings

11 Dec, 2025, 22:45

ugh...i've raised this to the team. We have lots of changes planned for domains

11 Dec, 2025, 22:45

anyways, if you're just adding an endpoint like api.whiteout.dev, you don't need that domain under your organization. You can go ahead and delete it

11 Dec, 2025, 22:47

As for api.whiteout.dev, it looks like it's working okay now. you should be able to use it in your app

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