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500 error when trying to add a domain name to a Site

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  • Cloud
beyondthewatch
2 Dec, 2025, 01:44

Just went to Sites --> "Add your first custom domain" and got the 500 error.

Same if I go Sites --> (select site) --> "Domains" tab --> "Add domain" --> 500 error.

This is literally the final thing I wanted to test before upgrading to Pro.

TL;DR
User experiencing a 500 error when adding a domain to a Site. Asked for help in identifying the API call causing the error or the specific domain causing the issue.
beyondthewatch
2 Dec, 2025, 01:47

500 error when trying to add a domain name to a Site

2 Dec, 2025, 04:26
2 Dec, 2025, 08:59

Yes, that one... except I'm using the cloud version.

2 Dec, 2025, 09:48

Ok then you can tag someone from the team.. they can definitely find a solution for this

1
2 Dec, 2025, 09:49

And keep following this thread too.. maybe you too will find a solution

1
2 Dec, 2025, 10:58

Thank you <@1329045306997866509> - will do.

1
3 Dec, 2025, 21:44

can you see what API call resulted in the 500 error?

3 Dec, 2025, 21:44

or what domain were you trying to add?

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