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I can't access projects in console

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David
1 Dec, 2025, 15:33

Hi all,

I have setup a custom domain for my project. It's edge.kilimocare.com but shows 500 Internal server error.

When does it occur?

  1. Put edge.kilimocare.com in browser
  2. Login successfully
  3. Organisation overview page.
  4. Click the kilimocare.com
  5. Internal server error 500

I have attached the browser console screenshot, browser network tab and also a screen recording.

What could be causing this? Anyone who has encountered this and tell me how you resolved?

TL;DR
Issue: Developer unable to access projects in the console with custom domain, encountering 500 Internal Server Error. Solution: The error could be due to misconfiguration or server issues. Check the server logs for more specific error details, and review the domain settings to ensure proper configuration. Make sure DNS settings are correct and the server is properly handling requests for the custom domain.
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