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I can't access projects in console

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David
1 Dec, 2025, 15:33

Hi all,

I have setup a custom domain for my project. It's edge.kilimocare.com but shows 500 Internal server error.

When does it occur?

  1. Put edge.kilimocare.com in browser
  2. Login successfully
  3. Organisation overview page.
  4. Click the kilimocare.com
  5. Internal server error 500

I have attached the browser console screenshot, browser network tab and also a screen recording.

What could be causing this? Anyone who has encountered this and tell me how you resolved?

TL;DR
Avoid using the custom domain to access the cloud dashboard directly. The custom domain is for your app to access the API and bypass cors/security issues. This information should be added to the documentation.
Kenny
1 Dec, 2025, 20:23

Afaik, you shouldn't directly be using the custom domain to access the cloud dashboard. You only use it for your app to access the api and get around cors/security issues.

2
David
1 Dec, 2025, 20:36

Ooops my bad, somebody should mention this in the documentation. You saved me a lot of anxiety.

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