[SOLVED] After 1.8.0 no Screenshots of Sites

Hello, I'm facing this bug. When I deploy it works properly but screenshots are not displayed. If I open the image this is the result:

URL: https://appw.xxxx.com/v1/storage/buckets/screenshots/files/6920be9b8e12b878c70b/preview?width=1024&height=576&output=webp&project=console

Response: {"message":"Server Error","code":500,"type":"general_unknown","version":"1.8.0"}

There's a new container for it. Maybe you didn't added it or it's not running?

Do you know whats its name?

appwrite-browser

The version is 0.2.4

Seems like it is working:

79b8421a1b1f appwrite/browser:0.2.4 "docker-entrypoint.s…" 3 hours ago Up 3 hours appwrite-browser

What are the logs for it?

You can check them with docker compose logs appwrite-browser

Interesting. Did you upgrade by manually modifying the docker-compose.yml file? Or with the provided script?

What are the latest logs for the appwrite container?

Following the docs on website, you know

Look:

appwrite  | sh: cwebp: not found
appwrite  | [Error] Timestamp: 2025-11-21T19:39:22+00:00
appwrite  | [Error] Method: GET
appwrite  | [Error] URL: /v1/storage/buckets/:bucketId/files/:fileId/preview
appwrite  | [Error] Type: Exception
appwrite  | [Error] Message: Image conversion failed
appwrite  | [Error] File: /usr/src/code/vendor/utopia-php/image/src/Image/Image.php
appwrite  | [Error] Line: 489
appwrite  | sh: cwebp: not found
appwrite  | [Error] Timestamp: 2025-11-21T19:40:37+00:00
appwrite  | [Error] Method: GET
appwrite  | [Error] URL: /v1/storage/buckets/:bucketId/files/:fileId/preview
appwrite  | [Error] Type: Exception
appwrite  | [Error] Message: Image conversion failed
appwrite  | [Error] File: /usr/src/code/vendor/utopia-php/image/src/Image/Image.php
appwrite  | [Error] Line: 489
appwrite  | sh: cwebp: not found
appwrite  | [Error] Timestamp: 2025-11-21T19:40:39+00:00
appwrite  | [Error] Method: GET
appwrite  | [Error] URL: /v1/storage/buckets/:bucketId/files/:fileId/preview
appwrite  | [Error] Type: Exception
appwrite  | [Error] Message: Image conversion failed
appwrite  | [Error] File: /usr/src/code/vendor/utopia-php/image/src/Image/Image.php
appwrite  | [Error] Line: 489

I think thats the problem. But how to fix it jaja

Oh

Yes, that's the issue

Oh I think i found the related issue: https://github.com/appwrite/appwrite/issues/10699#issuecomment-3448921364

Try to enter into the appwrite container shell with: docker exec -it appwrite sh

Then uninstall the package with: apk del imagemagick-dev

And install it with apk add imagemagick-dev

Perfect!

Yes, the solution is doing what I mentioned above, it's exactly the same as mentioned there 😅

Wow, thank you so much man

Fixed

To exit the bash, write exit then enter (for in case you get stuck, happened to me 😆 ).

Yes sir

Great!! I can mark this issue as solved, right?

Yes sir