Skip to content
Back

Custom Email Templates Not Updating for Security Alert & 2FA (v1.8.0)

  • 0
  • 3
  • Self Hosted
  • Auth
Samuel Kings
18 Nov, 2025, 18:15

I have 4 custom email templates on my self-hosted Appwrite instance:

  • email verification
  • reset password
  • security alert
  • 2FA verification.

email verification and reset password are working fine, but security alert and 2FA verification keep sending me the old template.

My Appwrite installation is version 1.8.0

TL;DR
Custom email templates for security alert and 2FA are not updating in the email delivery for Appwrite v1.8.0, even though they show as updated in the console. User is self-hosting the instance. No solution provided.
18 Nov, 2025, 19:36

Is this the issue that you're facing? https://github.com/appwrite/console/issues/2106

18 Nov, 2025, 19:52

No, not this. I had this issue in 1.7.4 but it was fixed in 1.8.0. This one is a different issue. The templates update as it should in the console, but in the email delivery, only email verification and reset password are working fine, security alert and 2FA verification emails still send the default Appwrite templates

19 Nov, 2025, 04:01

Are you using free plan or paid plan?

19 Nov, 2025, 15:58

I am using a self-hosted instance

Reply

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get community support by joining our Discord server.

Join Discord

Get premium support

Join Appwrite Pro and get email support from our team.

Learn more