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Timeout for hosting

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SahilG
11 Nov, 2025, 11:42
TL;DR
User is experiencing a timeout issue with hosting. They are advised to refresh the website, check for errors in the browser console and network tab. The issue is related to the Frankfurt region and may have been resolved.
Devika
11 Nov, 2025, 13:29

Hey! <@1077084035274248282> , it's a very common issue faced by many users recently. Can you tell which region you're using?

Devika
11 Nov, 2025, 13:38

Also, try doing these:

  1. Keep refreshing the website, it will load after sometime.
  2. Check for errors in browser Console
  3. Check for errors in Network tab of DevTools of browser
SahilG
11 Nov, 2025, 14:49

tried for long but still its not loading only 400 bad req on https://insightly.appwrite.network/

SahilG
11 Nov, 2025, 14:50

How can i get it? i tried looking in project and site setting but couldnt found region there

Devika
11 Nov, 2025, 15:10

It's available beside your project name. Just hover over it. Or you can also get it from the website URL, e.g: cloud.appwrite.io/console/project-fra-<your _project_Id>/overview/platforms, it's indicated using the three letter word just after the word "project"

SahilG
11 Nov, 2025, 16:38

same frankurt it is

Devika
11 Nov, 2025, 17:51

Yes, that's why. There were some issues going on with Frankfurt region. But I guess they've fixed it now. See this for more info: https://discord.com/channels/564160730845151244/1102936099745177700/1437514267514634270

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