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Console not showing Site screenshot

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codetecera
23 Oct, 2025, 09:15

Image link broken for self-hosted 1.8.0 (updated from 1.7.4), was working fine in older Console version (6.0.43, updated to 7.4.10).

TL;DR
Console is not showing site screenshot. Check for a solution at the provided link.
codetecera
23 Oct, 2025, 09:20

Image URL returns 404

codetecera
26 Oct, 2025, 14:12

refreshed a few more times and now it gives: {"message":"Server Error","code":500,"type":"general_unknown","version":"1.8.0"}

appwrite logs:

TypeScript
2025-10-26T14:08:56.686327017Z [Error] Timestamp: 2025-10-26T14:08:56+00:00
2025-10-26T14:08:56.686356177Z [Error] Method: GET
2025-10-26T14:08:56.686359777Z [Error] URL: /v1/storage/buckets/:bucketId/files/:fileId/preview
2025-10-26T14:08:56.686362497Z [Error] Type: Exception
2025-10-26T14:08:56.686364737Z [Error] Message: Image conversion failed
2025-10-26T14:08:56.686367137Z [Error] File: /usr/src/code/vendor/utopia-php/image/src/Image/Image.php
2025-10-26T14:08:56.686369457Z [Error] Line: 489```

could be a problem with webp in 1.8.0
codetecera
26 Oct, 2025, 14:16

it is related to this https://discord.com/channels/564160730845151244/1431187289702268968

already fixed in Console, waiting for new release

Steven
26 Oct, 2025, 21:02

See https://github.com/appwrite/appwrite/issues/10699#issuecomment-3448921364

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