[SOLVED] Custom Domain with CNAME on Vercel Treated as NS Verification

Hi Appwrite team,

I’m trying to set up a custom domain for my Appwrite project. My domain is hosted on Vercel, and I’ve already added the required CNAME records for verification and routing.

However, every time I add the custom domain in Appwrite, it gets treated as an NS verification instead of recognizing the CNAME setup. Because of this, the domain verification never succeeds.

Steps I took:

Domain is managed/hosted on Vercel.

Added the CNAME record(s) exactly as instructed in the Appwrite documentation.

Waited for DNS propagation (confirmed with DNS lookup tools that the CNAME is resolving correctly).

Tried re-adding the domain in Appwrite, but it still asks for NS verification.

Is there something specific I need to do differently when using Vercel-hosted domains with Appwrite? Or is this a bug/limitation in how Appwrite checks the DNS records?

Thanks in advance for the help!

Is it the root domain? Like yourwebsite.com ?

no, the custom domain i added is appwrite.mywebsite.xx

Can you DM is to me? Is it appearing as verified, failed or pending in the console?

did you recently add the CAA record?

oh wait. did you add it as issuewild? it needs to be issue

hello steven, thx for answering, can I dm you to send u the screenshot?

so like i said, it should be issue and not issuewild

ok thx, let me try

it is fixed, thank you so much

[SOLVED] Custom Domain with CNAME on Vercel Treated as NS Verification

how do you resolve it? @Art3mis , i'm having the same issue now

Try this

CAA record?

do i need to use CAA record instead of CNAME?