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Custom Domain with CNAME on Vercel Treated as NS Verification

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Art3mis
30 Sep, 2025, 14:39

Hi Appwrite team,

I’m trying to set up a custom domain for my Appwrite project. My domain is hosted on Vercel, and I’ve already added the required CNAME records for verification and routing.

However, every time I add the custom domain in Appwrite, it gets treated as an NS verification instead of recognizing the CNAME setup. Because of this, the domain verification never succeeds.

Steps I took:

Domain is managed/hosted on Vercel.

Added the CNAME record(s) exactly as instructed in the Appwrite documentation.

Waited for DNS propagation (confirmed with DNS lookup tools that the CNAME is resolving correctly).

Tried re-adding the domain in Appwrite, but it still asks for NS verification.

Is there something specific I need to do differently when using Vercel-hosted domains with Appwrite? Or is this a bug/limitation in how Appwrite checks the DNS records?

Thanks in advance for the help!

TL;DR
Developers are having trouble setting up a custom domain on Appwrite using Vercel. The domain is treated as NS verification instead of recognizing the CNAME records. They followed the documentation, confirmed DNS propagation, but Appwrite still asks for NS verification. They seek guidance on how to resolve this issue when using Vercel-hosted domains with Appwrite.
D5
30 Sep, 2025, 14:44

Is it the root domain? Like yourwebsite.com ?

Art3mis
30 Sep, 2025, 14:48

no, the custom domain i added is appwrite.mywebsite.xx

D5
30 Sep, 2025, 14:50

Can you DM is to me? Is it appearing as verified, failed or pending in the console?

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