React Native

Create platform and can not connect ping

Sep 17, 2025, 10:00

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JeffOriginal post

Rank 1: Thread

Sep 17, 2025, 09:07

I created a new platform but when I cloned the source, I didn't see the lib/... folder, only env. Then I created a .env file and added those files, then pinged but got error 500. What should I do next?

Summary

Developers are experiencing an issue where they cannot connect ping on their platform. The problem seems to be with the Structure validator in Database.php not validating against the collection schema. The Model response (Project.php) seems to be correctly defined. The error in the server log indicates an "Unknown attribute: 'pingCount'". The Appwrite version is 17.0.2. To resolve this, developers may need to check permissions and ensure all necessary files are included when creating a new platform.

Jeff

Rank 1: Thread

Sep 17, 2025, 09:08

here is the app

Sep 17, 2025, 09:17

What's the SDK version?

Jeff

Rank 1: Thread

Sep 17, 2025, 12:07

it looks like 1.8.0

Sep 17, 2025, 13:41

You're self-hosting?

Jeff

Rank 1: Thread

Sep 17, 2025, 13:47

no, but i can ask the host

Jeff

Rank 1: Thread

Sep 23, 2025, 04:02

@D5 yes, I self-hosting

Bret

Sep 23, 2025, 04:17

Try asking the owner for the server logs

Sep 23, 2025, 06:20

The react native SDK version or Appwrite version?

Jeff

Rank 1: Thread

Sep 23, 2025, 06:23

the Appwrite version, sdk-version: 17.0.2,
and from the project :
"appwrite": "^17.0.0", "expo": "~52.0.28", "react-native": "0.76.6",

Jeff

Rank 1: Thread

Sep 24, 2025, 15:10

I see the error on server log:

appwrite | [Error] Timestamp: 2025-09-24T15:05:47+00:00 appwrite | [Error] Method: GET appwrite | [Error] URL: /v1/ping appwrite | [Error] Type: Utopia\Database\Exception\Structure appwrite | [Error] Message: Invalid document structure: Unknown attribute: "pingCount" appwrite | [Error] File: /usr/src/code/vendor/utopia-php/database/src/Database/Database.php appwrite | [Error] Line: 4271

Jeff

Rank 1: Thread

Sep 24, 2025, 17:17

I checked on /usr/src/code/src/Appwrite/Utopia/Response/Model/Project.php docker and I see code have define pingCount, pingedAt

->addRule('pingCount', [
  'type' => self::TYPE_INTEGER,
  'description' => 'Number of times the ping was received for this project.',
  'default' => 0,
  'example' => 1,
])
->addRule('pingedAt', [
  'type' => self::TYPE_DATETIME,
  'description' => 'Last ping datetime in ISO 8601 format.',
  'default' => '',
  'example' => self::TYPE_DATETIME_EXAMPLE,
])

==> it means the response Model (Project.php) - Used for API responses ✅ Working (I think that)

Jeff

Rank 1: Thread

Sep 24, 2025, 17:17

I checked the database and tried update pingCount and I see that database work well

MariaDB [appwrite]> SELECT pingCount, pingedAt  FROM _console_projects  WHERE _uid = '682f5edd0032dee5xxx' LIMIT 1;
+-----------+----------+
| pingCount | pingedAt |
+-----------+----------+
|         0 | NULL     |
+-----------+----------+
1 row in set (0.001 sec)

MariaDB [appwrite]> UPDATE _console_projects SET pingCount = pingCount + 1, pingedAt = NOW(3) WHERE _uid = '682f5edd0032dee5xxx';
Query OK, 1 row affected (0.015 sec)
Rows matched: 1  Changed: 1  Warnings: 0

MariaDB [appwrite]> SELECT pingCount, pingedAt  FROM _console_projects  WHERE _uid = '682f5edd0032dee5xxx' LIMIT 1;
+-----------+-------------------------+
| pingCount | pingedAt                |
+-----------+-------------------------+
|         1 | 2025-09-24 16:38:05.318 |
+-----------+-------------------------+
1 row in set (0.001 sec)

Jeff

Rank 1: Thread

Sep 24, 2025, 17:18

So I think root cause: Collection Schema (Structure validator) - Used for database validation ❌ Broken
The Structure validator in Database.php line 4271 is checking against the collection schema

I have checked the cache and restarted Docker several times, but the issue has not been resolved. Do you have any suggestions?
cc @D5

prisM

Nov 8, 2025, 02:01

Did you ever figure this out? I had the same issue and was able to find a temporary workaround, but it's not pretty.

Create platform and can not connect ping

Need support?_