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Realtime constantly disconnecting.

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Vinicius Brito
31 Aug, 2025, 14:47

Hello! Realtime constantly disconnects and often does not connect back. I'm on cloud.

TL;DR
Developers experiencing constant disconnections with realtime service on cloud, likely related to recent queue issues being resolved. Team investigating for a permanent solution, but may be slower due to weekend. Issue noted in Frankfurt region.
eldad
31 Aug, 2025, 14:48

Hey, which region are you using?

Vinicius Brito
31 Aug, 2025, 14:48

Frankfurt I think, lemme check

Vinicius Brito
31 Aug, 2025, 14:48

yes, that's it, frankfurt

Vinicius Brito
31 Aug, 2025, 14:48

and it has always been like that

eldad
31 Aug, 2025, 14:49

OK, got it, let me check with the team. Weekend for most of them so we might be a bit slower on this.

Vinicius Brito
31 Aug, 2025, 14:49

All right, but just to be sure, it's not just today, last few weeks been like this

eldad
31 Aug, 2025, 14:51

It might be related to some of the queue issues we fixed, I know we've been about to finalize a few more changes to get back to full reliability on both queue and pubsub internal services. I'm checking where does it stand.

Vinicius Brito
31 Aug, 2025, 14:51

Thanks

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